GCL Direct was initially set up as an outbound B2B telemarketing specialist. However, we soon realised that we could offer our clients additional support by using our unscripted outbound skills to handle their inbound calls. Today, our inbound call handling service quickly qualifies prospects and then nurtures them until they are ready to engage directly with your sales team. As with all our solutions, our inbound call handling service is available internationally and in multiple languages.

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